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shipping/delivery



At CB2 our goal is to deliver your purchase in the quickest and most economical way possible. We review each order individually, factoring in destination, weight and size of items. Shipping charges and delivery methods may be upgraded in Checkout if consolidating items in your order will provide better shipping rates and times. The exact shipping amount for your entire order will be calculated and displayed at Checkout.

standard delivery
basic freight delivery
basic freight delivery (furniture)
local in-home delivery
long distance in-home delivery


standard delivery
Standard Delivery—New Reduced Rates
Good news. We’ve lowered shipping fees on many Standard Delivery items to make getting neat things from CB2 even more affordable. See the new standard delivery rates on the chart below. Shipping and handling charges are based on the value of the merchandise shipped to each address.


Cost
Shipping and handling charges are based on the value of the merchandise shipped to each address using the chart below.

Total Cost of Merchandise Per Shipping Address Shipping / Handling Charges
Up to $15.00 $4.95
$15.01 - $25.00 $6.95
$25.01 - $35.00 $7.95
$35.01 - $45.00 $8.95
$45.01 - $65.00 $10.95
$65.01 - $95.00 $13.95
$95.01 - $125.00 $16.95
$125.01 - $145.00 $19.95
$145.01 - $220.00 $21.95
$220.01 - Above 10% of merchandise total

Additional Delivery charges may apply to items that are too large or bulky to be accommodated by our standard shipping charges.

To expedite shipping to 2-Day Express, add $12.95 per address.
To expedite shipping to Next Day Air, add $24.95 per address.

Delivery Time
Shipping MethodWhen in-stock items will arrive
Standard Delivery
(applies to accessories and small furniture items)
5-7 business days (Monday through Friday)
2-Day ExpressOrders placed by noon CT will be delivered in 2 business days.
Next Day AirAvailable to most destinations. Orders placed by noon CT will be delivered by the end of the following business day.
Basic Freight
(used for larger boxed items)
Most items, 7-10 business days (Monday through Friday, daytime hours)


Domestic and International Shipping Delivery to Alaska, Hawaii and U.S. Territories: Shipped via Standard Delivery (allow 10-15 business days) and 2-Day Express (allow an 3-5 business days). Shipping for larger items is quoted upon request; please call 800.606.6252 to place your order.
If you reside elsewhere or would like to ship an order outside the U.S. we would be happy to assist you. You may email us or contact us by telephone at 630.388.4555 or by fax at 630.527.1448.


Shipping to APOs and FPOs Orders shipped to APO or FPO addresses will ship via Parcel Post.

Order Tracking You can track your order online once it has been shipped. For assistance email us or call 800.606.6252 24 hours a day. Please have your Order Number handy. Please note: Gift Cards cannot be tracked online at this time.

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basic freight delivery

Cost Shipping and handling charges are based on the total value of the merchandise shipped to each address using the chart below.
Total Cost of Merchandise
Per Shipping Address
Shipping / Handling Charges
Up to $15.00 $4.95
$15.01 - $25.00 $6.95
$25.01 - $35.00 $7.95
$35.01 - $45.00 $8.95
$45.01 - $65.00 $10.95
$65.01 - $95.00 $13.95
$95.01 - $125.00 $16.95
$125.01 - $145.00 $19.95
$145.01 - $220.00 $21.95
$220.01 - Above 10% of merchandise total

Additional Delivery charges may apply to items that are too large or bulky to be accommodated by our standard shipping charges.


Please note: Additional Delivery charges may apply to items shipped to remote areas or complicated deliveries.

Delivery Most of our deliveries are made in 7-10 business days.

Service Deliveries are made to the door.
1-2 days prior to delivery, our carrier will phone you to set up a delivery appointment.
Deliveries will be made Monday through Friday during daytime hours. Someone must be present to accept delivery.

Domestic and International Shipping Delivery to Alaska, Hawaii and U.S. Territories: Shipping for larger items is quoted upon request; please call 800.606.6252 to place your order.
If you reside elsewhere or would like to ship an order outside the U.S. we would be happy to assist you. You may email us or contact us by telephone at 630.388.4555 or by fax at 630.527.1448.


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basic freight delivery (furniture items)

Cost Shipping and handling charges are based on the value of the merchandise shipped to each address using the chart below.

Total MerchandiseShipping / Handling Charges
Up to $250.99$65.00
$251.00 - $450.99$75.00
$451.00 - $800.99$125.00
$801.00 - $1200.99$140.00
$1201.00 - $1600.99$155.00
$1601.00 - $2000.99$170.00
$2001.00 - $3000.99$185.00
$3001.00 - $5000.99$200.00
$5001.00 - Above$225.00

Please note: Additional Delivery charges may apply to items shipped to remote areas or complicated deliveries.

Delivery Most of our deliveries are made in 7-10 business days.


Service Deliveries are made to the door.
1-2 days prior to delivery, our carrier will phone you to set up a delivery appointment.
Deliveries will be made Monday through Friday during daytime hours. Someone must be present to accept delivery.

Domestic and International Shipping Delivery to Alaska, Hawaii and U.S. Territories: Shipping for larger items is quoted upon request; please call 800.606.6252 to place your order.


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local in-home delivery

Cost
Shipping charges are just $59 for orders up to $450. For unlimited furniture items, shipping charges start at just $79. (Charges are based per trip and vary according to delivery ZIP code.)

If you have items that are not shipping via Local In-Home Delivery (i.e., Standard Delivery), Additional Delivery charges will apply.

Delivery In-stock merchandise is usually delivered within 5-10 business days, though some areas may take longer.

Service Service via dedicated delivery partners for customer addresses within our local delivery areas (locations near our stores or warehouses).
1-2 days before delivery, you will receive a call with a 3-hour delivery time frame.
Includes two-man service and placement in a room of your choice.

Domestic and International Shipping Delivery to Alaska, Hawaii and U.S. Territories: Shipping for larger items is quoted upon request; please call 800.606.6252 to place your order.


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long distance in-home delivery

Cost
There is a flat shipping charge of $279 total for unlimited furniture, per trip.

If you have items that are not shipping via In-Home Delivery (i.e., Standard Delivery), Additional Delivery charges will apply.

Delivery Shipping time is approximately 15-20 business days, though some remote areas may take longer.


Service We partner with a professional shipping company for deliveries to customers outside our local delivery areas.
Our delivery partner will call 1-2 days before delivery with an estimated time of delivery.
Includes two-man service and placement in a room of your choice.

Domestic and International Shipping Delivery to Alaska, Hawaii and U.S. Territories: Shipping for larger items is quoted upon request; please call 800.606.6252 to place your order.


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When completing your order, you'll have the option to ship items to one or multiple addresses. Shipping charges are based on the merchandise shipped to each address.

Please note: Items ordered together will not necessarily be shipped together. All shipping charges include order processing, item selection, packaging and transportation of items.
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visit our other Web site: crateandbarrel.com / privacy / terms of use / © CB2 2008

contact us or call us anytime day or night 800-606-6252.

guarantees / privacy / terms of use / © CB2 2008


call us anytime day or night 800-606-6252

Prices and availability are subject to change from the time you print this page. 5/18/2008 2:26:53 PM