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gift message
Your CB2 purchase will arrive ready for gift giving in one of our shipping
boxes. We will be happy to enclose a gift message and festive CB2 gift tissue
free of charge with any order.
As a courtesy, prices will not be shown for orders with a gift message.
Important: Please include your name in the gift message so that the recipient
can easily identify you as the sender.
You will be offered Gift Messaging as an option in Checkout on the Delivery
page.
sending gifts to multiple addresses?
If you are ordering multiple quantities of the same item and wish to send them
to different addresses, make sure to add each item to your cart separately. You
will be able to specify the different addresses on the Shipping page in
Checkout.
delivery times
At CB2 we strive to make your delivery a positive experience. We individually
review delivery options for each and every order to find the quickest, most
cost effective solution.
View shipping and delivery costs and times.
order tracking
Keep tabs on shipped orders and track delivery on our Web site. Or contact
Customer Service at 800-606-6252. Please have your Order Number and billing ZIP
code handy.
Track an order now.
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gift cards
Our gift cards arrive in an attractive folio with your personalized message.
CB2 gift cards are available in any amount and are redeemable online and in CB2
stores.
Gift cards are shipped free of charge (that’s right, free). If you’re in a
hurry, 2-Day Express orders placed by noon CT will be delivered in 2 business
days for $6.00. Next Day Air is also available to most destinations. Orders
placed by noon CT will be delivered by the end of the following business day
for $12.00.
Give a Gift Card.
corporate gifts
Let’s brainstorm. Tell us your company gift needs and our Corporate Gifts team
will offer up ideas, products and interesting custom presentations. We do big
orders, small orders, and everything in between. Please contact us via the form
below. You may also contact our Corporate Gifts Office, M-F, 8:30 am- 5:00 pm
CT by calling 800.606.6372 or fax us at 630.527.1016. We look forward to
serving you.
returns and exchanges
To return or exchange an item, follow the instructions on the packing slip
enclosed in your order. To return items shipped by Basic Freight, please call
Customer Service. Pending inspection, an exchange, credit or refund will be
issued for the item value and any taxes charged. Delivery charges are
non-refundable.
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