gift/shop card FAQ

How do I redeem my Gift Card, eGift Card or Shop Card online?

Can I check the balance on my Gift Card, eGift Card or Shop Card?

Should I register my Gift Card, eGift Card or Shop Card?

What if I lose my Gift Card, eGift Card or Shop Card?

Do I have to spend the exact amount on my Gift Card, eGift Card or Shop Card?

At what point during my online order is my Gift Card, eGift Card or Shop Card actually redeemed?

Can I still use my CB2 paper Gift Certificate or Store Merchandise Credit as a form of payment?

Do CB2 Gift Cards, eGift Cards and Gift Certificates expire?

Will I be charged any fees if I don’t use my Gift Card or eGift Card for an extended period of time?

What is the difference between a Gift Card, eGift Card and a Shop Card?

How will my Gift Card or eGift Card be delivered?