gift services

Holiday Order Deadlines

Last Day to Order for Guaranteed Delivery*:

  •  
  • Standard
  • 2-Day Express
  • Next Day Express
  • Thanksgiving
  • Nov 19  noon CT
  • Nov 24  noon CT
  • Nov 25  noon CT
  • Hanukkah
  • Dec 8  noon CT
  • Dec 11  noon CT
  • Dec 12  noon CT
  • Christmas
  • Dec 19  5:00 PM CT
  • Dec 22  noon CT
  • Dec 23  noon CT

* For Standard Delivery on in-stock merchandise to most ZIP codes. Does not apply to Basic Freight and In-Home Delivery.

holiday hold. order early, we'll ship it later.

Don't miss out on your favorite gifts to give. Order from our catalog and online for Holiday Delivery, and we'll package your order immediately and charge it to your account (sorry, no cancellations on Holiday Hold orders). We'll hold your order and ship the week of November 30, 2012 for Hanukkah delivery, and the week of December 14, 2012 for Christmas delivery.

gift message

Your CB2 purchase will arrive ready for gift giving in one of our shipping boxes. We will be happy to enclose a gift message and festive CB2 gift tissue free of charge with any order.

As a courtesy, prices will not be shown for orders with a gift message. Important: Please include your name in the gift message so that the recipient can easily identify you as the sender.

You will be offered Gift Messaging as an option in Checkout on the Delivery page.

sending gifts to multiple addresses?

If you are ordering multiple quantities of the same item and wish to send them to different addresses, make sure to add each item to your cart separately. You will be able to specify the different addresses on the Shipping page in Checkout.

delivery times

At CB2 we strive to make your delivery a positive experience. We individually review delivery options for each and every order to find the quickest, most cost effective solution. view shipping and delivery costs and times

order tracking

Keep tabs on shipped orders and track delivery on our Web site. Or contact Customer Service at 800.606.6252. Please have your Order Number and billing ZIP code handy. track an order now

CB2 gift card

gift cards

Our Gift Cards arrive in an attractive folio with your personalized message. CB2 Gift Cards are available in any amount and are redeemable online and in CB2 stores.

Gift cards are shipped free of charge (that's right, free). If you're in a hurry, 2-Day Express orders placed by noon CT will be delivered in 2 business days for $6.00. Next Day Air is also available to most destinations. Orders placed by noon CT will be delivered by the end of the following business day for $12.00.

Give a Gift Card or send an eGift Card. It will be delivered by email to the recipient within 2–4 hours.

corporate gifts

Let's brainstorm. Tell us your company gift needs and our Corporate Gifts team will offer up ideas, products and interesting custom presentations. We do big orders, small orders, and everything in between. Please contact us via the form below. You may also contact our Corporate Gifts Office, M-F, 8:30 am- 5:00 pm CT by calling 800.606.6372 or fax us at 630.527.1016. We look forward to serving you.

returns and exchanges

The short story is you have 90 days within receipt of your purchase to make a return on most non-furniture items. For furniture returns or exchanges, please call us within 7 days of receipt at 800.606.6045 so we can advise you on how to make your return within 90 days of receipt. Get complete policy details at cb2.com/returns.