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international orders
CB2 merchandise can be shipped to just about any country. If you’d like to place an order for delivery to an international destination, we’re ready to assist you. Just fill out the International Order Request form by clicking on the tab below. Or call us at (00+1) 630.388.4555, or fax to 630.527.1448.
international order faq
Can I place an order for delivery to an international destination? Can I place an order for delivery to an international destination? Yes. CB2 merchandise can be shipped to just about any country. Just fill out our International Order Request. Once your request is submitted, we’ll respond via email within 1–2 business days with a total purchase price and shipping quote. Or call us at (00+1) 630.388.4555, or fax to 630.527.1448. Note: Orders to international destinations will ship only when all items are in stock. Back to top Do you ship furniture and larger items to international destinations? Yes. Furniture and larger items are available for delivery to international destinations. Just fill out our International Order Request to see if the items you’d like to purchase qualify for delivery to an international destination. Once your request is submitted, we’ll respond via email within 1–2 business days with a total purchase price and shipping quote. Or call us at (00+1) 630.388.4555, or fax to 630.527.1448. Back to top What are my shipping options for international orders? Once you fill out our International Order Request, we’ll respond via email within 1–2 business days with your shipping options, total purchase price and shipping quote. Or call us at (00+1) 630.388.4555, or fax to 630.527.1448. Back to top When will I be billed for an international order? Your credit card will be billed once you accept the shipping quote for an international order. Back to top What exchange rate is applied to international orders? Real-time exchange rates are applied to international orders. The rate charged to you is a guaranteed amount and will not change once you accept an order. To find out the exchange rate and shipping quote to your destination, just fill out our International Order Request. Once your request is submitted, we’ll respond via email within 1–2 business days with a total purchase price and shipping quote. Or call us at (00+1) 630.388.4555, or fax to 630.527.1448. Back to top How much duty is charged on international orders? Your duty rate depends on many factors…type of product, country of manufacture, etc. To find out the duty rate and shipping quote to your destination, please fill out our International Order Request. Once your request is submitted, we’ll respond via email within 1–2 business days with a total purchase price and shipping quote. Or call us at (00+1) 630.388.4555, or fax to 630.527.1448. Back to top How much tax will I be charged on international orders? The tax rate depends on the destination of your order. To find out the tax rate and shipping quote to your destination, just fill out our International Order Request. Once your request is submitted, we’ll respond via email within 1–2 business days with a total purchase price and shipping quote. Or call us at (00+1) 630.388.4555, or fax to 630.527.1448. Back to top What are your shipping and handling charges for international orders? Shipping and handling charges depend on the total cost of merchandise and the destination of your international order. Just fill out our International Order Request. Once your request is submitted, we’ll respond via email within 1–2 business days with a total purchase price and shipping quote. Or call us at (00+1) 630.388.4555, or fax to 630.527.1448. Back to top What is the return policy for international orders? We accept international order returns for smaller boxed items by mail only. For larger furniture items, please call us at (00+1) 630.388.4555, or fax to 630.527.1448. Once we receive your return, you’ll be credited for the product value only. Note: Shipping charges are non-refundable. For international order returns, please email the Customer Service associate who assisted you with the initial order shipment, or contact us at internationalorders@cb2.com. Back to top Can I redeem CB2 Gift Cards online for purchases shipping to international destinations? Yes, if that purchase is made using U.S. currency. Please call us at 800.606.6252 or (00+1) 630.388.4555 for assistance. Back to top |










